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FAQ

The Answers You Need

ALL CLIENTS ARE REQUIRED TO READ ALL STATEMENTS BEFORE PURCHASE.

THIS ENSURES TRUTH IN CONNECTION AND EXCHANGE.

MADE TO ORDER PRODUCTION TIME

ALL CUSTOM ORDERS ARE A 3-4 WEEK PRODUCTION TIME. Please leave your measurements and preference of solid or marbled dyed garments. Each adornment is hand dyed and will have varying hues and marbling naturally. 

SHIPPING

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  • Everything labeled Special Edition will be shipped within the first two business days following your order. 


  • Once your item ships you will receive an automated e-mail along with a tracking number



  • Orders within the US will be shipped USPS priority mail which includes $100 insurance and typically takes 2-3 days not including holidays/weekends. This is on top of our processing time.


  • Orders from outside the US will be mailed first class mail and will be marked as merchandise with the correct pricing



  • Some countries require you to pay a duty tax, please be aware of your countries requirements, and know if you need to visit the Post Office to retrieve your parcel. We will not give a refund on your countries duties



  • We will not be held accountable for items lost in the mail or provide a refund 



  • Customer is responsible for providing accurate information including, e-mail, shipping address, and billing information

        

     

PAYMENTS

We accept credit/debit card transactions through Square.

RETURNS & EXCHANGES. 


  • All Custom PreOrder Basic Black/ Naked White CAN be exchanged for a DIFFERENT SIZE ONLY with pre order times standing at 3-4 weeks for completion. Buyer pays shipping on returns. Adornments must be free of ALL hair, dirt, stains to be accepted for exchange. Out of respect for the time crafting such custom pieces please check size charts accordingly. Feel free to email any questions you may have about your sizing. 

  • All Limited Edition Sales are FINAL. 

  • All Unders & Thong Sales are FINAL. 

  • NO CASH/ STORE CREDIT REFUNDS.  

  • No refunds on shipping costs. 

  • Sale items and limited editions cannot be exchanged/returned. 

  • All Handdyed Hues are subject to varying tones and mottling. These mellow with wear and wash and is what makes this adornment art unique. No exchanges/ returns due to varying hue or color. No Exceptions.  

  • I will not be held accountable for neglect in care of your item. With proper care, your Handmade Adornments will provide you with years of wear.

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HEMP

Hemp fiber is one of the strongest and most durable of all natural textile fibers. Products made from hemp will outlast their competition by many years. Not only is hemp strong, but it also holds its shape, stretching less than any other natural fiber. This prevents hemp garments from stretching out or becoming distorted with use. Hemp may be known for its durability, but its comfort and style are second to none. The more hemp is used, the softer it gets. Hemp doesn't wear out, it wears in. Hemp is also naturally resistant to mold and ultraviolet light.

Due to the porous nature of the fiber, hemp is more water absorbent, and will dye and retain its color better than any fabric including cotton. This porous nature allows hemp to "breathe," so that it is cool in warm weather. Furthermore, air which is trapped in the fibers is warmed by the body, making hemp garments naturally warm in cooler weather.

Environmental Advantages
Hemp is an extremely fast growing crop, producing more fiber yield per acre than any other source. Hemp can produce 250% more fiber than cotton and 600% more fiber than flax using the same amount of land. The amount of land needed for obtaining equal yields of fiber place hemp at an advantage over other fibers.

Hemp Today
As a fabric, hemp provides all the warmth and softness of a natural textile but with a superior durability seldom found in other materials. Apparel made from hemp incorporates all the beneficial qualities and will likely last longer and withstand harsh conditions. Hemp blended with other fibers easily incorporates the desirable qualities of both textiles. The soft elasticity of cotton or the smooth texture of silk combined with the natural strength of hemp creates a whole new genre of fashion design. With so many uses, hemp textiles are the wave of the future!

CARE INSTRUCTIONS

HAND WASH AND HANG TO DRY.
IF NECESSARY PLEASE WASH IN A COOL GENTLE CYCLE AND COOL TUMBLE DRY. I AM NOT RESPONSIBLE FOR MISTREATED GARMENTS. THESE ADORNMENTS ARE MADE TO LAST MANY MANY MOONS.

ANY FURTHER QUESTIONS?

Please feel free to contact me via email @ Threadtotemple@gmail.com

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